Shipping Policy

WHAT DELIVERY OPTIONS DO I HAVE?

When you finished all the infos in the order, you can choose between Standard Delivery and Express Delivery.

STANDARD DELIVERY:

1.Time: 15-30 business days.

2.Cost: 8.99 USD.

Standard delivery is free for orders up to US Dollar 50$ . The discount applies automatically at the checkout. During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:

1.Time: 8-20 business days.

2.Cost: 9.99 USD.

During peak seasons and promotional sales, delivery might take a little longer.

*Please note that:These are estimated delivery times only and is not guaranteed.

COVID-19 Notice: Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfilment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.

 

WHERE DOES Wowbuy DELIVER?

We can send to the following countries:

Austria, Australia, Belgium, Belarus, Canada, Switzerland, Germany, Denmark, Spain, Finland, France, Greece, Hungary, Ireland, Israel, Italy, Japan, South Korea, Luxembourg, Mexico, Netherlands, Poland, Portugal, Russia, Singapore, Thailand, Turkey, United States

We do not ship to: Chinese mainland, South Sudan, India and Hongkong at present. 

 

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 1-5 days period where your items will be processed and dispatched on business days.

Please note: this can take longer during promotional sales. As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available. You will also be able to track your order in your account.

TAX AND DUTIES

Make sure you select your location to view the correct local market pricing, delivery times and shipping costs. We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.

We advise you to find out about the local regulations prior to ordering from us. 

 

If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.

 

CUSTOMER SERVICE

If you still have any more questions about your order, please contact us via e-mail (support@wowbuy.com)